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Great place to find those Appliance discounts Online Discount Appliance Sales Welcome Discount-Appliances first opened its doors in 1992 in Barkingside High Street. We were convinced that the future of kitchen appliance retailing was via our online website, and the senior two members of staff purchased the company from Mr. Fountain on his retirement five years ago, but he still pops in from time to time (most days) for his "mug of tea and wedge of Dundee". Within two years sales on the website outstripped, sales through the shops because of our Customer Care Policy, by a factor of six, standard of Service and Great Prices. Straight from the manufacturer to our customers, only brand new fresh stock delivered every time, by professional appliance delivery teams. So we arranged for them to deliver direct to our customers by their own Delivery services to ensure complete customer satisfaction. So he spent many hours in our back office designing and building our first website and a year later in 1997 it was ready to go "on-line" and started to trade as Discount-Appliances.co.uk. After liaising with the kitchen appliance manufacturers, it was clear that it would provide a much better service to the end user, if deliveries were made direct by the manufacturer. But the then proprietor Mr Fountain and one of our work colleagues had the foresight to realise the huge potential the Internet offered to the retail sector. About Us In 1996 the Internet was still in its infancy, and online shops were virtually nonexistent. In fact all members of staff that take telephone calls and answer customer's enquiries have worked for the company for a minimum of Five Years. We believe that our customers should not be part of our own internal training process for new members of staff. Our main priority was to set ourselves apart from other high street retailers by only employing highly trained, knowledgeable staff that had been in the appliance industry for a considerable time. Our ServicesRead more...
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